Defects & handover
Close out the job cleanly — and get your retention back on time.
Who it’s for: Builders closing out a job who want it done cleanly — and their retention back on time.
Your flow
The problem
Handover is where jobs drag. Defect lists live in texts and memory, completion evidence is scattered, and retention sits unclaimed because nobody is tracking the date.
How it works
- 1
Track every defect
Say what is wrong on the walkthrough, or let homeowner messages and your notes flow in — each becomes a structured defect, sorted by severity, with a status you move from reported to closed.
- 2
Document completion
Run the practical completion walkthrough; Sabeam assembles the evidence pack and a clean completion document to send.
- 3
Don’t miss retention
Retention release timing is tracked from the start, so the money owed to you doesn’t get forgotten.
Before and after
Without Sabeam
- Defect lists in texts and memory
- Completion evidence scattered
- Retention forgotten and chased late
With Sabeam
- A live defect register
- A polished completion document to hand over
- Retention released on time
What you get
- A live defect register instead of scattered texts
- A polished practical-completion document to hand over
- Retention released on time, not chased late
Questions
- Where do defects come from?
- Homeowner messages and your own notes are turned into a structured register — by severity, with a status you move from reported to closed.
- What's in the completion pack?
- The practical completion walkthrough summary, the defects logged, and a clean document you can send the homeowner.
- Can I log a defect by talking?
- Yes — say what is wrong on the walkthrough with Speak it and it drafts the defect (title, description, severity) into the register for you to confirm.
See it on your own jobs
Sabeam is the operating layer for residential builders. Start with this module — add the rest as you go.